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Server Crash All Night Bash
By William May
Published: 03/25/16 Topics: Self Improvement Comments: -
At 1am, a warning text message buzzes on my phone. One or more of the computer network servers is down. Not working. Kaput.
With luck it is just a glitch, that a simple setting or a simple reboot will solve. It happens, so I'm out the door, in the car and down to our data center.
But this time, the server will not re-start, the indictor lights look suspicious. You try again and finally realize this puppy is toast. As in maybe ready for the scrape heap.
Websites are down, business is being missed and all is at risk. Contingencies have been made against the loss of data but not all backups are perfect. You never know if they work until you need to restore them.
And you hope to never have to test the restoring.
Luckily you have a spare server but swapping all the data is a problem, and a re-install of the operating system is also in order. Tricky stuff maybe, but tricky enough to bring in an expert.
By now its 2AM and time to call the System Administrator, get him out of bed, into his car and down to the office.
When he arrives at 3AM his first words are, "Why are you here?"
And I reply, "My Dad said to."
"What are you talking about?, he says and walks off toward the server room.
He doesn't know my Dad owned a truck repair shop and he doesn't know that my Dad often got calls from truck drivers frantic for a repair in the wee hours of the morning. He doesn't know my Dad always helped even when there was little or no money in it.
As a young child I did not understand, why my Dad would always go to the shop if he had to call a mechanic to go to the shop. As a child, I didn't keep track of time but I knew they often stayed there late into the night.
As an adult, now I understand. I know my Dad was not a mechanic. I know he probably wasn't much help to the mechanics.
Or was he?
All work goes easier with help. Helping hands make light work. All work goes faster when you know others appreciate your work. All work becomes a joy if you decided to make it so.
So as I watched the server's being swapped last night. I saw the Administrator go through a myriad of complicated operating system settings, then test and retest the system. I had little to offer.
But as the system administrator left the office some hours later having put everything right, he stopped to say, "I appreciate that you stayed."
"No problem", I said, "My Dad said to."
My dad always said "No problem" to just about everything and then he always smiled.
The military says leaders lead from the front. Honor says to never asked others to do what you would not be willing to do. Fair play demands helping when not asked.
Author: William May, MayPartners
Blog #: 0499 – 03/25/16
By William May
Published: 02/27/16 Topics: Self Improvement Comments: -
This age old cliché succinctly explains the problem with assuming things without stopping to check the facts and why it makes others so unhappy. Read more
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