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Complaints, Compliments and Compassion

By William May
Published: 11/19/09 Topics: Comments:

For a number of years our company has been donating vacation rental use to a wonderful group called OutdoorsForAll.org (Formerly SkiForAll.org). Their mission is to enrich the quality of life for children and adults with di Read more

Complaints, Compliments and Compassion

By William May
Published: 11/18/09 Topics: Comments:

She wanted to go to the beach. It was to be a special trip with her daughter who had special needs. Larger homes were her preference, but a plain ocean front condo was her budget. She asked for a first floor home and a vendor to provide oxygen. Read more

Everything Robert Fulgham Learned in Kindergarten

By William May
Published: 11/01/09 Topics: Comments:

I stumbled onto an Internet posting the other day that told me it has been twenty years since Robert Fulgham wrote "Everything I Really Need to Know I Learned in Kindergarten". Read more

Seeing your Name in Print

By William May
Published: 10/01/09 Topics: Comments:

Sometimes it is nice to see your name in the media and sometimes it is not. As the volunteer Director of the Vacation Rental Association (VRAI) I receive calls from media all over the country. Speaking with most reporters reminds me of sitting in Journalism class while pursuing my college Read more

Remembering the "Thank You" Game

By William May
Published: 09/01/09 Topics: Comments:

Surprises are great. And thank you's are best. In an industry like property management that requires attention to detail, constant supervision and reconciliation of occasionally conflicting goals between guests and owners it is too easy to forget the little personal things that make life worth liv Read more

World's First Vacation Rental Multiple Listing Service (MLS)

By William May
Published: 03/18/09 Topics: Comments:

The every increasing cost of advertising on the mammoth impersonal vacation rental listing websites has spawned innovation. On April 6th, the Vacation Rental Association, with the help of Plumbob Publishing is unveiling the first every Multiple Listing Service (MLS) for Vacation Rentals. T Read more

The New World of Publishing

By William May
Published: 01/23/09 Topics: Comments:

I have been in, around, up to and about communication, journalism, advertising, marketing and publishing for a lot of years in one form or another. But this is a new era. The era of online publishing. Our company Plumbob Publishing is a thrown back to the era when journalists actually tried to veri Read more

Why You Can't Shoot Vacation Rentals with a Camera

By William May
Published: 01/15/09 Topics: Comments:

Well of course you can. Today everyone has a camera or two or three. They've moved up from the decades old Brownies to Polaroids to click and shoot and now into the world of digital and now to sophisticated digital cameras with large formats (pixels) and self correcting shooting. So h Read more

Hello Blog. Goodbye Newsletters.

By William May
Published: 01/10/09 Topics: Comments:

After years of writing newsletters I've succumbed to writing a blog. Not sure what the difference is - we've been posting newsletters online years ago- as well as emailing them and, in fact, snail mailing them years ago. What better way to keep in touch with all those people I should keep in touch Read more

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